Returns & Exchanges at Lenny's Bike Shop

At Lenny's Bike Shop, we want you to ride with confidence, which is why we offer a 30-day return policy on all bikes, parts, and apparel in original condition. If your gear isn't the perfect fit for your cycling journey, we are here to help make it right with a straightforward refund or exchange process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place the unused items in their original packaging, ensuring all tags are attached and components are included.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; once we receive and inspect your items, we will process your refund within 5-7 business days.